FAQs

SHIPPING

Being a made to order store, your order will take 3-4 days to be printed and packaged but can take up to 7 days. Once your order is placed you will receive an order confirmation email with an order number. As soon as your order ships you will receive a separate shipping confirmation email with a tracking number in it.

U.S. ORDERS:
We use USPS First Class or Priority Mail within U.S. and it takes 2-5 business days once shipped. Please allow your tracking number 24-72 hours to update to track your order. Once you have a shipping label created in the USPS system, we are also unable to change your shipping address if asked.

Please leave a note on your mailbox to the carrier, tell them not to leave the package at your door stop if it's not safe.

We use USPS First Class or Priority Mail within U.S. and it takes 2-5 business days once shipped. This includes delivery confirmation and tracking. Most items ship within 3-5 business days but can take longer in some cases.

INTERNATIONAL ORDERS:
Items are shipped USPS First Class with average estimated delivery of 5-9 business days after your item has shipped. In some rare cases shipment time can be up to 2-4 weeks depending on Customs holds for your country.

We mark all deliveries outside the US as "Gift" but are not responsible for any tariff or additional taxes your country may charge. Please note that we are NOT responsible for LOST or STOLEN items. If you would like to purchase insurance/signature confirmation, please let us know.

 

HOLIDAY SHIPPING

To ensure your receive your order for a specific holiday (i.e. Mother’s Day, Christmas, Easter, etc) please place your order 12 days before the holiday you need your items for.  We cannot guarantee orders to get to you in time for the holiday if not placed 12 days prior. We do not offer expedited shipping since our store is made to order.

 

INTERNATIONAL HOLIDAY SHIPPING

Please place your order at least 14 days before the holiday to ensure you receive it for the holiday. However, due to the nature of customs, wcannot guarantee orders to get to you by a specific date.

  

SIZING

Under each listing there is a sizing chart with specific measurements for each size. Our sizing is based off measurements around the chest and length of the body, not based off of weight. The most important measurement is the chest girth measurement. Measure right underneath your pups armpits and go around the largest part of their chest. As each dog is completely different, please measure your dog and refer to the sizing chart. Our photos of Huey can sometimes be deceiving as he is a petite French Bulldog and appears larger in photos. If you still aren’t sure on sizing, send us an email and we will be happy to help you!

*Please note that our dog tees are sized differently than our sweaters/hoodies. If your dog is a small in a t-shirt, they will most likely not be a small in the sweaters or hoodies. Please refer to the sizing chart on the sweater listings.

 

RETURNS/EXCHANGES

Since all of Club Huey items are made in small, limited runs, we are unable to accept exchanges or returns.

If something is wrong with the order (ripped garment / wrong item received, basically our fault) PLEASE CONTACT US right away. We will send you a replacement item immediately and cover shipping costs. We do our best to avoid these errors but please be patient with us if we've made a mistake with your order.

 

COPYRIGHT & TRADEMARK

The materials contained in this site are protected by applicable copyright and trademark law. Any unauthorized use of the materials appearing in this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. © & ® 2018 Club Huey, LLC. All rights reserved. Copyright All materials appearing anywhere in this site are protected by worldwide copyright laws and treaty provisions. The copyright on such materials is held by Club Huey, LLC. None of the materials may be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any form or by any means without Club Huey, LLC's prior written permission. Trademark The trademarks, service marks, logos and graphics (the "Trademarks") appearing anywhere in this site are the registered and/or unregistered Trademarks of Club Huey, LLC. Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies. No license or right is granted by implication, estoppel or any other means to use any trademark appearing on Club Huey LLC's Internet sites.